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FAQ

Account Related
Is it necessary to have an account to shop on Zunekart?
You can shop on Zunekart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Zunekart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.
How do I update my zunekart account details?
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How do subscribe/unsubscribe zunekart mails and newsletters?
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General FAQ
Are there any Hidden charges?
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How do I contact Zunekart for any queries?
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What is Zunekart's Policy, Terms & Conditions?
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Does Zunekart offers any discount?
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What are vouchers and coupons?
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Order Related
How do I place an order?
LogIn with your zunekart account details. If you are not a registered member yet, click on "Create an Account Link". Registering with us you will get the following benefits:
- Speeds up the ordering process
- Allows us to keep you informed about your orders and preferences

After registering, browse through various categories and click Buy Now. Hit "Checkout" button, select payment method and proceed. Once your order is placed you will receive a confirmation mail.
How will my order be delivered to me?
Your order would be delivered through reputed courier companies at your doorstep.
How will I know if order is placed successfully?
Once your Order is successfully placed,you will receive a confirmation over email and text message from zunekart.com. This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order logging via your zunekart account.
Can I add an item to my order after I have placed my order?
Unfortunately no, however you can simply place another order.
When Zunekart commences order processing?
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How long will it take to receive the products ordered?
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Order Status
How do I check the status of my order?
Your order status is updated to you via emails at every step. Once your order is placed you would receive an email with your order details. Again, once your order is dispatched an email would be sent to you with your order details.
How do I check order status?
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What are the different stages of "Order Status"?
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Payment Options
What are the Payment options available at Zunekart?
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Delivery
What is the estimated delivery time?
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How does the delivery process work?
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How are items packaged?
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Shipping
How do I track my shipments?
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Are there any shipping charges?
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Replacement, Cancellation & Returns
Are transit damaged orders replaced ?
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What are Zunekart replacement policies?
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What is Zunekart's Free & Easy Returns policy?
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How do I return an item purchased on Zunekart if it wasn't the item which I had ordered ?
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When can I expect to get a replacement of a transit damaged order?
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  • Free Shipping Above Rs 299
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  • Easy Return Policy
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